Virtual Property Management Coordinator (US-Based) – Part-Time (10–20 hrs/week)

We are a small property management company seeking a reliable, organized, and professional US-based Virtual Property Management Coordinator to support day-to-day operations.

This role is primarily remote. We already have a local runner for in-person tasks such as keys, access, unit checks, and showings. Your role is to be the communication and coordination hub.

We are looking for someone who is calm under pressure, communicates professionally with tenants, follows up with vendors, and keeps tasks organized so nothing falls through the cracks.

Hours

Part-time: 10–20 hours/week

Workload varies week to week depending on maintenance volume and vacancies

Flexible schedule, but must respond to tenant requests during normal business hours

Responsibilities

Respond to tenant calls, texts, and emails professionally

Coordinate maintenance requests and schedule vendors

Follow up until repairs are completed

Track open work orders, vendor appointments, and invoices

Assist with leasing support: rental inquiries, pre-screening, scheduling showings

Prepare leases and addenda using templates (Word)

Maintain organized tenant files and vendor lists

Provide short daily/weekly status summaries

Requirements

Must be US-based

Strong written communication and professionalism

Excellent follow-through and organization

Comfortable handling tenant issues calmly

Tech comfortable (email, Word, Google Drive, spreadsheets)

Prior property management, leasing, real estate admin, or customer service experience preferred

Nice to Have

Familiarity with SmartMove / TransUnion tenant screening

Experience with Section 8 communication (helpful but not required)

Experience coordinating vendors (plumbing, HVAC, electrical, handyman)

To Apply

Please include the following in your proposal:

Your time zone and availability

A brief summary of your relevant experience

Your hourly rate

The words “organized and proactive” in the first line of your message

A short example of how you would respond to this tenant message:

“My hot water has been out since yesterday and nobody is calling me back.”

Compensation

Hourly based on experience. This role can grow over time for the right person.

Trial Week

We will start with a paid 1-week trial (10 hours) to ensure it is a good fit.