Technical Services Associate

<p>The TCloud Service Desk, based out of Oak Ridge, Tennessee, currently has an opening for the position of Technical Services Associate. Our Service Desk serves as first point of contact for the Treasury Cloud environment, ensuring 24 by 7 support is available for customers. Account lifecycle, priority incident management, direct engagement with customers in support of their AWS, Azure, or OCI deployments will be the focus of agents working this desk.</p><p>Candidates must be flexible to work any within our hours of operation, 24 hours a day, 7 days a week, 365 days per year. Work from Home first environment.</p> <br><a href="http://www.saic.com/" target="_blank" rel="nofollow" style="box-sizing: border-box; text-decoration-line: none;">SAIC®</a> is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. <div> <br><span>We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit </span><a href="http://www.saic.com/" target="_blank" style="box-sizing: border-box;text-decoration-line: none;" rel="nofollow">saic.com</a><span>. For ongoing news, please visit our </span><a href="http://www.saic.com/who-we-are/newsroom/" target="_blank" style="box-sizing: border-box;text-decoration-line: none;margin-bottom: 0px;" rel="nofollow">newsroom</a><span>.</span> </div>