SERVICE SUPPORT ASSISTANT

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Reference
HUL/26/0103
Full Time Equivalent Salary (based on a 37 hour working week)
£24796 - £25583
Occupational group
Administration/Clerical
Job term
Full Time
Appointment type
Permanent
Hours
37
Division
Corporate Resources - Directorate
Closing Date
27 February 2026
Proposed Shortlisting Date
02 March 2026
Proposed Interview Date
17 March 2026
Place of work
Brunswick House, Hull HU2 9DB
For an informal discussion please contact
Keran James
Contact telephone
01482 613 428

We are looking for a highly motivated conscientious, efficient individual who is customer focused and able to work to tight deadlines in a demanding environment.

Previous experience of working in an office/administration environment is essential, with an understanding of the service area and the services it provides. You will provide excellent customer service to a wide range of customers both internal and external.

A level 2 in business administration or customer service, or equivalent qualification, skills and experience is essential.

For an informal discussion about the role, please contact Keran James, Learning & Development Commissioning Manager on 01482 613 428 or email Keran.James@hullcc.gov.uk

Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

Please click below for further guidance on how to apply and benefits of working for Hull City Council.

How to apply for our jobs – Working for Hull City Council

Benefits of working for Hull City Council – Working for Hull City Council

Why Hull is a great place to live and work – Working for Hull City Council

Please ensure that you complete and submit your application by midnight on the closing date.

We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

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