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Note: The job is a remote job and is open to candidates in USA. Stride, Inc. is a company focused on educational services, and they are seeking a Placement Coordinator to assist K-12 students and their families with course placements. The role involves conducting placement conferences, requesting necessary documents, and ensuring the accuracy and timeliness of student course placements.
Responsibilities
Assist families with understanding the documents needed to complete placement and provide guidance on how to obtain these documents
Become familiar with specific state and school graduation requirements for all schools assigned and organize and assimilate updates as they occur
Complete a transcript and/or report card review and select appropriate courses based upon this review in accordance with state and school graduation requirements as needed
Appropriately document phone conversations and email communications with students and families within Stride tools and databases
Prioritize current enrollment caseloads and complete placements within a given time frame
Analyze information, identify potential problem areas, and contact the appropriate person to assist with resolving issues
Implement proper school procedures and maintain accuracy while working across multiple schools simultaneously
Assist other schools and team members as needed
Participate in team meetings and other required trainings
Other duties as assigned
Skills
Bachelor's degree in education or related field of study
Six (6) months of customer service experience
Equivalent combination of education and experience
Available to work an average of 20-30 hours per week (need will vary based on volume of work available)
Available to work weekends and evenings as needed
Prioritize tasks and complete them within a given time frame
Effective verbal and written communications skills
Work independently with minimal guidance
Office 365 and web proficiency
Ability to clear required background check
Education certification
Benefits
Health benefits
Retirement contributions
Paid time off
Company Overview
At Stride, we believe learning should fit you—your goals, your life, your future. Education isn’t one-size-fits-all, and we’re here to change the game. It was founded in 1999, and is headquartered in Miami Beach, Florida, USA, with a workforce of 5001-10000 employees. Its website is https://www.stridelearning.com.
