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Note: The job is a remote job and is open to candidates in USA. Pizza Hut is seeking a passionate, field-focused Operations Advisor to support restaurant excellence across a defined region. This role involves coaching leaders to enhance execution, performance, and guest experience while partnering with franchisees and restaurant leadership teams.
Responsibilities
Partner directly with franchisees and restaurant leaders to strengthen in-restaurant execution and performance
Provide hands-on coaching inside restaurants focused on food quality, speed, accuracy, cleanliness, safety, and team effectiveness
Help identify performance opportunities and collaborate on clear, actionable improvement plans
Support rollout of new initiatives by building buy-in and assisting with on-the-ground implementation
Lead or support workshops and training sessions to build capability at the restaurant level
Reinforce Pizza Hut brand standards and share best practices across the region
Work closely with Franchise Operations Partners (FOPs) to align operational support with broader business priorities
Travel is approximately 70% within the assigned region, offering significant exposure to diverse restaurant environments and leadership teams
Skills
5+ years of progressive leadership experience in QSR, restaurant, retail, or food & beverage environments (High-performing General Managers and Area Leaders are encouraged to apply)
Strong understanding of 4-wall restaurant day-to-day operations and what drives guest experience and profitability
Experience leading and developing restaurant teams
Ability to coach and influence through relationship-building and credibility
Strong problem-solving skills with a practical, action-oriented mindset
Comfort working in the field and adapting to different restaurant environments
Proficiency in Microsoft Office
Must reside within the supported market (Northeast Metro: NYC, NY/Philadelphia, PA)
Experience in a franchise system or multi-unit environment
Familiarity with Pizza Hut systems and operations
Company Overview
Pizza Hut is an American restaurant chain and international franchise known for Italian-American cuisine including pizza and pasta. It is a sub-organization of Yum! Brands. It was founded in 1958, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.pizzahut.com/.
