Health Benefits Specialist I - Family Health Resources Department- Remote Work Schedule

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Employer Industry: Tribal Health Organization

Why consider this job opportunity:
- Competitive benefits package, including medical, dental, and vision insurance
- Retirement contributions with up to 5% matching after one year of employment
- Paid Time Off starts immediately, with accruals increasing based on years of service
- Flexible part-time remote work schedule (30 hours per week)
- Opportunities for professional development and tuition discounts for eligible dependents
- Supportive environment that values collaboration and communication

What to Expect (Job Responsibilities):
- Conduct interviews and screenings to determine patient eligibility for various health resources
- Assist patients and families with the application process for Medicaid, Medicare, and other programs
- Provide effective communication with patients and families regarding application updates and required documents
- Collaborate with team members and external agencies to ensure high standards of customer service
- Maintain accurate patient records and ensure confidentiality in all interactions

What is Required (Qualifications):
- High school diploma or GED equivalent
- Minimum of one (1) year of experience in an office setting with health insurance knowledge, including Medicaid and Medicare
- Proven customer service experience with effective communication skills
- Ability to manage multiple priorities and meet deadlines
- Proficiency in using personal computers and various applications

How to Stand Out (Preferred Qualifications):
- Knowledge of Alaska Tribal Health System and Alaska Native culture
- Experience with health payer resources and application processes
- Strong problem-solving skills and ability to work independently
- Experience working with vulnerable populations, including terminally ill or homeless patients

#TribalHealth #CustomerService #RemoteWork #HealthcareJobs #ProfessionalDevelopment

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