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Consumer Affairs Representative - On-Call This position is on-call/part-time averaging 3-5 day/month. Daytime hours are generally 7:45 am -3:45 pm. Hiring two flexible, \"on call\" Consumer Affairs Representatives (part-time). This role handles consumer contacts via phone, email and live chat, educating consumers on dairy products and recipes. Ideal candidate will have a customer service mindset and a high levels of empathy, patience and professionalism. A passion for baking and cooking is a bonus. Ability to accurately enter data and work with multiple computer applications required. Some in person training required in Arden Hills, MN. All training time is paid. Once in person training is completed, remote work option available. Requirements: Education: BA/BS in Consumer Studies, Business, Food Science or equivalent work experience in Food related field Experience: 2 or more years of experience as consumer relations representative or similar service work experience Technical Skills: Excellent oral and written communication skills Intermediate knowledge of Microsoft Office products Comfortable working with multiple computer systems, social media familiarity Salary: \$18.50/hour About Land O'Lakes, Inc. Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list. We provide a broad portfolio of benefits to keep you and your family at your best. Land O'Lakes is Where Your Future Takes Root. Land O’Lakes and our global entities support diversity in employment practices. Neither Land O’Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested. If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm CT. Land O’Lakes is a Fortune 250, farmer-owned agriculture and food manufacturing cooperative. We are headquartered just outside the Twin Cities, with locations across the US and a presence in 60 countries around the world. For disability accessibility or disability accommodation help, please call our HR Solution Center at 844-565-4748, M-F 8:00am-4:30pm CT. View your application status here.
Responsibilities
handles consumer contacts via phone, email and live chat
educating consumers on dairy products and recipes
Ability to accurately enter data and work with multiple computer applications required
Requirements
BA/BS in Consumer Studies, Business, Food Science or equivalent work experience in Food related field
2 or more years of experience as consumer relations representative or similar service work experience
Excellent oral and written communication skills
Intermediate knowledge of Microsoft Office products
Comfortable working with multiple computer systems, social media familiarity
