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Bilingual Spanish Customer Service Representative – PT- Remote WFH
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Remote Bilingual Spanish Customer Service Representative – Full-Time or Part-Time
TeamHealth National Patient Service Center | Work from Home
$750 Sign-On Bonus + Quarterly Incentives
Are you a strong communicator with a passion for helping others? The TeamHealth National Patient Service Center is hiring Remote Bilingual (Spanish-English) Customer Service Agents for flexible, fully remote positions. Whether you're seeking full-time or part-time hours, this opportunity offers meaningful work, a supportive team, and the convenience of working from home.
In this role, you’ll assist patients with billing and insurance inquiries, delivering compassionate and professional service that truly makes a difference.
Live in Knoxville, TN or surrounding area? You’re welcome to work on-site in our office if you’d like
Company-provided equipment
Flexible Scheduling – Full-time and part-time options available
What We Offer:
401(k) Retirement Plan with discretionary company match (Available to both full-time and part-time employees)
Paid Time Off (PTO) + 8 Paid Holidays(Full-Time only)
Comprehensive Wellness Programs – Supporting your physical, emotional, financial, and social well-being
Ongoing Training & Professional Development
Health Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA options
What You’ll Do:
Provide bilingual (Spanish-English) customer service via phone
Assist patients with billing, insurance questions, and account resolution
Research and resolve discrepancies or issues with patient accounts
Update insurance information and rebill claims as necessary
Generate and send itemized statements or courtesy claims
Set up and manage payment plans
Accurately document all interactions in the system
Maintain a professional and empathetic tone at all times
Perform additional administrative duties as needed
What You’ll Need:
High school diploma or GED
Bilingual fluency in Spanish and English
Excellent communication, listening, and typing skills
Ability to multitask (listen, speak, and type simultaneously)
Comfortable using Microsoft Windows and computer-based systems
Previous experience in customer service, call centers, retail, or hospitality is a plus
Apply today to join the TeamHealth National Patient Service Center—where your skills help make a difference, and your career can thrive in a flexible, remote or in-office environment.
